Terms and conditions for using the website



The aim of the http//hyphen-mobility.local website is to inform users (be they natural persons or legal entities) of the latest news, developments, offerings, and services of the Hyphen Mobility company.

By accessing, browsing, or using the http//hyphen-mobility.local website, you agree unconditionally to be bound by these terms of use.


Hyphen Mobility reserves the right to modify or update website access or the present terms and conditions at any time. The user hereby agrees to be bound by these modifications or updates and is, therefore, encouraged to refer to this section periodically to review it for any changes.

This site is published by:

Hyphen Mobility
S.A.S. (simplified corporation) with capital of €10,000
Corporate registry no.: PARIS 812 886 984
Head office: 27-29 Rue de Bassano – 75008 Paris – France
Telephone: +33 (0) 1 72 18 04 08
Email address: contact@hyphen-mobility.com


This website is hosted by:

S.A.S. (simplified corporation) with capital of €10,069,020 Corporate registry no.: Lille Métropole 424 761 419 00045 APE (occupational) code: 2620Z VAT no.: FR 22 424 761 419 Head office: 2 rue Kellermann – 59100 Roubaix – France


Some products or services presented on the http//hyphen-mobility.local website may be subject to restrictions with regard to certain persons or countries.

Information regarding the service offerings appearing on the http//hyphen-mobility.local website is provided for general information purposes, does not purport to be exhaustive, and has no contractual value. The information provided may in no way be construed as advice incurring the liability of HYPEN MOBILITY, S.A.S, under the provisions of the insurance code. Only those general terms of sale or contracts signed at the time of subscription to a service shall have contractual value.


To lodge a complaint, please speak with your usual contact.

You may also contact customer service by email at the following address: customer.care@hyphen-mobility.com . Be sure to include your first and last name and your insurance contract or personal identification number.

If you are not satisfied with the response you receive, please contact the insurer’s mediator associated with your contract, whose contact information will be provided to you upon request by the agent handling your complaint.


All elements of the http//hyphen-mobility.local website, including images, illustrations, drawings, photography, videos, presentations, text, source codes, trademarks, logos, downloadable documents and, more generally, any content appearing on the site, are the exclusive property of Hyphen Mobility.

Therefore, subject to obtaining prior written authorization from Hyphen Mobility, any form of reproduction, representation, adaptation, or partial or complete modification of any element or component of the http//hyphen-mobility.localwebsite shall be strictly prohibited, under penalty of prosecution.

This prohibition shall apply without geographical limit for the entire period of protection provided for under intellectual property law, and for all types of use, whether remunerative or free of charge.


The present website is governed by French law. In cases of disputes that cannot be amicably resolved, the courts of France shall have sole jurisdiction.


All information collected shall be used only for the purpose of communicating the information requested in order to provide you solutions and/or responses.

This information shall be for the exclusive use of the Hyphen Mobility company and shall not be shared with any third party.

In accordance with the French Data Protection Act (Loi Informatique et libertés) of January 6, 1978, amended in 2004, you have the right to consult, access, rectify, and object to any data relating to you. You may exercise this right by contacting:

Hyphen Mobility – 27-29 Rue de Bassano – 75008 Paris – France

To avoid fraud, your request must be accompanied by a copy of a signed identification document.


Hyperlinks appearing on the http//hyphen-mobility.local website may lead to third-party websites whose content we do not control. These hyperlinks are provided solely for your convenience in navigating the Internet. Therefore, visiting these third-party websites is strictly your decision, and your sole responsibility.


A cookie is a small file that is placed on your computer’s hard drive when you browse a website (recording, for example, the pages you visit, date and time of the visit, etc.). It can be read when you revisit the same site.

To take full advantage of the features of the website, it is recommended that you accept cookies. As a reminder: cookies may not be used to identify you, and the length of time the information gathered by cookies is stored on your computer is six months.

However, in accordance with the recommendations of the French National Commission for Information Technology and Civil Liberties (Commission Nationale de l’Informatique et des libertés), we hereby inform you that you may choose to decline cookies by modifying your browser settings (information available at http://www.cnil.dr, under the tabs “mention cookies” or “les cookies”).